Q: What is a computer driver?
A: Put simply a computer driver is a program that allows
Windows to communicate with your PC's hardware.
Q: Why do I need to update my computer's drivers?
A: Without drivers none of your PC's hardware such as
modem, video card, audio card, printer, network card,
etc. would function. If you do not have the latest
driver version your hardware may not work properly or
may perform poorly.
Q: What is Driver Genius?
A: Driver Genius is state of the art software that has
the largest database of drivers in the industry. This
incredible program scans your hardware and matches up
your hardware's driver version with the manufactures
latest version. If you don't have the latest version
Driver Genius will tell you and will give you the
ability to download it.
Q: But I have a Dell, Gateway, IBM, Sony, HP, (fill in
the blank) why I can't just go to the company site and
download the latest drivers?
A: No matter which name your PC has on it that company
did not make all of the parts that went into your
computer. In fact most likely they didn't make any of
Q: How will I know if my drivers are the latest version?
A: If you don't have Driver Genius you are going to have
to first find out who manufactured every part of your
computer and search for them one by one and compare your
version to the latest version. This could take hours!
Q: How many hardware parts need up to date drivers?
A: At least 16. Here is a list:
1) Audio Card Drivers
2) Backup Unit Drivers
3) Chipset Drivers
4) Digital Camera Drivers
5) Firewire Drivers
6) Input Device Drivers
7) Modem Drivers
8) Motherboard Drivers
9) Networking Drivers
10) Optical Unit Drivers
11) Printer Drivers
12) Scanner Drivers
13) Storage Drivers
14) USB Drivers
15) Video Drivers
16) Video Monitor Drivers
Q: So can Driver Genius save me time?
A: Yes. Driver Genius will scan your computer in just a
few minutes and instantly tell you the latest version
for all of your different PC's hardware parts and allow
you to download them.
Q: Can Driver Genius save me money?
A: Yes. You've made an investment into your computer and
many times as soon as you buy it your computer drivers
are out of date. This means you are not getting the most
out of your PC and after only a few years you buy
another one because your PC's performance has
deteriorated. However if you only had updated your
computer's drivers you may have added an extra year or
more to the life of your computer saving you thousands
Q: I just upgraded to Windows Vista why is my printer,
scanner, or digital camera is not working?
A: Your computer drivers, the software that allows your
hardware to communicate with Windows, has not been
upgraded to communicate with Windows Vista. Download
Driver Genius to find out instantly what drivers you
need and download them to get your hardware working
Our Commitment: Driver Genius Contains No Spyware/Adware
So what is Spyware? Spyware is software that is
installed without the user's permission or understanding
that tracks usage patterns and computer activity. This
software performs functions that would commonly be
viewed as invasive or anti-privacy, and extends beyond
the basics of cookies and usage metrics. Driver Genius
contains no spyware!
So what is Adware? Adware is software that is installed
in without the user's permission or understanding (e.g.,
you may not know that an adware program is included in
the installed files of a program you downloaded). Once
installed, adware introduces unwanted pop-ups or other
forms of advertising that are disruptive to the user's
online computing experience. Typically adware continues
to display ads even when the user is not using the
software that initially carried the adware. Driver
Genius contains no adware!
What is Refund Policy
If we are unable to provide the updated driver that we
have presented when you did the free scan for
functioning hardware devices we will be happy to provide
you with a refund. Please use the contact page and
include info about the driver that was not available for
To request a refund please include your name, date of
purchase as this will help expedite your request. All
refunds will be processed within 14 business days of
receiving the request. If you have additional questions
please feel free to contact us.